Customer Service Phone Numbers
Toll-Free Customer Service from anywhere in the United States
1-800-854-5729 - Customer Service
1-800-654-7515 - Customer Service Fax Line
1-800-756-8775 - Sales
Locally, Call 1-631-348-0032
Emergency Contact Number
Customer Service Fax Line
1-631-348-7704
Customer Service Hours
Monday thru Friday 8am to 10pm
Saturday and Sunday 9am to 10pm
Customer Service E-Mail Address
orders@betterlivingnow.com
Pharmacy Hours
Monday thru Friday 8am to 5pm
Pharmacy Customer Service
pharmacist@betterlivingnow.com
Holiday Hours
- New Year's Eve (12/31) 8am to 5pm
- New Year's Day (1/1) Closed
- President's Day (Third Monday in February) Closed
- Easter Sunday Closed
- Memorial Day (Last Monday of May) Closed
- Independence Day (7/4) Closed
- Labor Day (First Monday in September) Closed
- Thanksgiving Day (Fourth Thursday in November) Closed
- Day after Thanksgiving Day Closed
- Christmas Eve 8am to 5pm
- Christmas (12/25) Closed
Emergency Contact: 1-800-854-5729
BLN's care coordinators are trained in all aspects of home medical and respiratory equipment. We respond with the individualized attention and care your patients require. Our care coordinators are available by phone, fax, and e-mail:
Emergency Contact Hours for BLN's Care Coordinators:
Monday to Friday 8:00 AM to 6:00 PM and...
Saturday 9:00 AM to 2:00 PM. EST
In addition, BLN provides emergency "on call" staff during non-office hours. During on-call hours the patient leaves a voice mail on our emergency system and our staff is paged immediately. The patient will be contacted within 30 minutes by a supervisor, respiratory therapist, or a service technician as deemed necessary by our HME manager.
BLN provides same day delivery that meets your needs. Better Living Now's strong commitment to high quality care is supported by our JCAHO accreditation for both durable medical equipment and respiratory services. BLN is one of the fastest growing HME providers in the northeast region of the United States.
HIP Health Plan of New York Members Dedicated Customer Service Group
1-800-654-5103 - Customer Service
1-800-654-7515 - Customer Service Fax Line
EmblemHealth
1-800-654-5103 - Customer Service
1-800-654-7515 - Customer Service Fax Line
GHI
888-643-7055 - Customer Service
ConnectiCare
888-643-7044 - Customer Service
888-643-7045 - Customer Service Fax Line
CAREington
800-833-0735 - Customer Service
800-922-3602 - Customer Service
Healthfirst
1-877-262-2180 - Customer Service
1-800-470-0188 - Customer Service Fax Line
Vantage
800-922-3504 - Customer Service
Vytra
800-922-6948 - Customer Service
Welborn Health Plans
1-800-521-0265 - Customer Service
1-812-773-0532 - Customer Service Fax Line
Our Corporate Address
Better Living Now, Inc.
185 Oser Ave.
Hauppauge, New York 11788
Our Mailing Address
Better Living Now, Inc.
PO Box 5394
Hauppauge, New York 11788
You can also reach us by email by using the
appropriate link:
General Information
info@betterlivingnow.com
Managed Care Organizations, Unions Health and Welfare Funds, TPA’s, PPO’s, Associations, and other payers
info@betterlivingnow.com
Career Opportunities
jobs@betterlivingnow.com
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