BLN relies on our customers to provide feedback to us on our performance and services. Your feedback will assist us to improve patient care and services and meet your ongoing needs. Your response will be kept
confidential and will only be used to help ensure the quality of our services to you in the future. Thank you for taking the time to complete our survey.
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Neutral
No Experience
About our Website:
• Did you find it easy to order products on our website?
• After ordering on our website, were your products delivered promptly?
About our Customer Service:
• Was our Customer Service Dept. courteous, friendly, and helpful?
• Did our staff devote enough time and attention to you?
• Did the staff act in a professional manner at all times?
• Was the telephone answered promptly?
• Are our hours convenient for you?
About our Shipments:
• Was your shipment received in a timely fashion?
• Was your shipment received in good condition?
• Was all neccessary patient information included in package?
About BLN:
• Please rate your overall impression of Better Living Now Inc.
•
Would you recommend Better Living Now, Inc. to a friend?
About our Facility:
• (If you have visited) How would you rate the physical state and cleanliness of: – our waiting area? – our washrooms?
Please provide any additional comments or suggestions:
Optional
I hereby give my permission to Better Living Now, Inc. to share this information with my physician, other
healthcare professional and/or insurer.
Email Address:
Facility Location:
If you would like to speak with someone from our Executive Office about an issue that has not been
satisfactorily addressed by our local staff, please call our Customer Satisfaction Manager at (800)854-5729.